Privacy Policy
Effective Date: 1st December 2024
At Celestial International Exports, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us or access our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided when you communicate with us.
- Business Information: Company name, address, and transaction details.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and device information.
- Payment Information: Financial details provided for transactions (processed securely through third-party payment gateways).
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill orders and deliver our products.
- To respond to your inquiries and provide customer support.
- To improve our products, services, and website experience.
- To comply with legal and regulatory requirements.
- To send marketing updates, special offers, and newsletters, only if you have opted in for such communications.
3. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in business operations such as logistics, payment processing, and marketing.
- Legal Compliance: When required by law or to protect our rights, property, and safety.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. Our website and systems use secure encryption methods to ensure data safety.
5. Cookies and Tracking
Our website may use cookies to enhance user experience. Cookies help us analyze website traffic and improve functionality. You can modify your browser settings to refuse cookies, but some features may not work optimally.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccuracies in your information.
- Opt out of receiving marketing communications.
- Request the deletion of your personal data, subject to legal obligations.
To exercise these rights, please contact us at officeofcelestial@gmail.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before providing personal information.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory purposes. We will notify users of any significant changes through our website.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Address: 412-A-Subbu Complex, Old No: 1283-A,B,C, New No. 396, Thadagam Rd, R.S. Puram, Coimbatore – 641002.
- Email: officeofcelestial@gmail.com
- Mobile: +91 9003872270
Thank you for trusting Celestial International Exports. We are committed to protecting your privacy and providing you with quality service.